Arts Culture New Brunswick respects the privacy of individuals who visit our website www.artsculturenb.ca.
All personal information provided to Arts Culture New Brunswick through this website and/or its social media accounts is collected, used, and disclosed in accordance with the New Brunswick Right to Information and Protection of Privacy Act (RTIPPA) and other applicable legislation. This policy describes the information Arts Culture New Brunswick collects from users and how that information is used.
Please read the Privacy Policy carefully before using the website. By using the site, you agree to be bound by and comply with this Privacy Policy. If you do not agree to the Privacy Policy, you should not access or use the Website.
Personal information
Personal information is defined under the Privacy Act as information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.
Why do we collect personal information?
The personal information collected is used to help Arts Culture New Brunswick understand how visitors use our site(s) and to continually improve the user experience.
We use the information provided to deliver the product or service requested, to improve our overall performance and to provide specific offers and information. In addition, we provide educational opportunities in the arts and culture industry, which we make available to you and other members of our community.
Arts Culture New Brunswick collects the above information under the authority of Section 2 of the Tourism Development Act, 2008 for the purposes of programs and activities and of Section 45 of the Right to Information and Protection of Privacy act.
Arts Culture New Brunswick collects your information to record and support your participation in the activities you have chosen. If you register to download a PDF document or resources, or sign up for our newsletter, we collect your information. We use this information to identify your preferences and to keep you informed about the products and services you have chosen to receive and any related products and services.
How do we collect personal information?
We only collect personal information by lawful and fair means, and we only collect personal information that is necessary for the legitimate purposes identified and for which consent has been obtained.
Information you provide.
The website provides users with several opportunities to provide information. We collect information that users provide by filling out forms on the website or our social media platforms, communicating with us via email, responding to surveys, searching our search function, providing feedback or other information in return.
Information collected through automatic tracking technologies.
When you browse our website, we may use automatic data collection technologies, including Google Analytics, to collect certain information about your equipment, browsing actions and habits. This generally includes information about your location, your visit to our website and any communication between your computer and our website. We will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical purposes and does not contain any personal information. We use this data to improve our website and our services. As far as you voluntarily provide us with personal information, our systems may associate the information collected automatically with your personal information.
Use of cookies and pixels
Like other commercial websites, our website uses a standard technology called ‘cookies’ and server logs to collect information about how our site is used. The information collected through cookies and server logs may include the date and time of visits, the pages viewed, the time spent on our site and the websites visited just before and just after ours, as well as your IP address.
The department reserves the right to use technological equivalents to cookies, including social media pixels. These pixels allow social media sites to track visitors to external websites to tailor advertising messages that users see when they visit this social media site. The department reserves the right to use these pixels in accordance with the policies of the various social media sites.
E-mail information
If you choose to correspond with us by e-mail, we may retain the content of your e-mail messages as well as your e-mail address and our responses. We apply the same protections to these electronic communications as we do to information received online, by post or by telephone. This also applies when you register using one of our forms using your e-mail address. For more information, see the e-mail policies below.
E-mail policies
We are committed to maintaining the confidentiality of your e-mail address. We do not sell or rent our subscriber lists to third parties and we will not disclose your e-mail address to third parties except as required by law.
All e-mails sent by us comply with Canada's anti-spam legislation (‘CASL’), including clearly identifying the sender and providing clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you no longer receive electronic communications from us. Users who no longer wish to receive our newsletter or promotional material may opt-out of receiving these communications by clicking on the unsubscribe link in the email.
How do we use your information?
We use personal information to introduce you to our website and its content, to provide you with information, to offer you products and services, to provide you with information about your subscriptions and products, to manage our business activities and to provide customer service.
From time to time, we may use the information you provide to present you with advertisements tailored to your personal characteristics, interests, and activities.
Disclosure of information
Generally, we do not sell, rent, or otherwise transfer information collected automatically or through your voluntary action.
We may disclose information when we are legally compelled to do so, when we believe in good faith that the law requires it, or for the protection of our legal rights, or when a court or other government entity requires us to do so.
Security measures
We use appropriate security measures to protect personal information against loss, theft, unauthorized access, disclosure, use or modification. These measures will vary depending on the sensitivity, amount, format, nature and storage of the personal information and will involve, as appropriate, physical, organizational and electronic security measures, including security of premises, restricting access to files, technological safeguards, including security software, firewalls to prevent unauthorized access to computers, passwords and security policies, and encryption at rest and in transit. When communicating with us, you should be aware that e-mail is not a totally secure means of communication.
Visitors GDPR Rights
If you are a resident of the European Union (‘EU’), you have the right to have your data erased by contacting artsculturenb@gnb.ca. Upon request, your personal data will be deleted within one month.
Private Policy Changes
We may change our Privacy Policy from time to time without notice. Please check our website for the most recent version of the policy.
Questions, concerns, or access requests
If you have any questions or concerns about Arts Culture NB's privacy practices, please contact us at artsculturenb@gnb.ca and we will collaborate with you to address your concerns.